my friend didn't receive the game i sent him ( game name is Five nights at freddy's sister location ) what should i do please help or refund the money, thank you. Then, reset the console: Before you continue, make sure you've got the account sign-in information. You'll need it to log back into your console after the reset. Press the Xbox button to open the guide. Select Profile & system Settings System Console info. Select Reset console. Select Reset and keep my games & apps. Finally, launch the game. Hello, first it's a pleasure to be able to help you today. My name is Georges C. Welcome to the community. Hello Lyvarious, by your description if the save was overwritten, unfortunately it will not be possible to recover it. Hello Ricky, My name is Jackson and thank you for your question. The options you have is to get a refund for the recently purchased number and the repurchase your old number is it is still reserved in your account. Skype number will be reserved in your account for 90days after it expires so you can reactivate it. Hi Slept. My name is Renato. I'm an Independent Advisor and a Microsoft Xbox user like you. I inform you that here in the community, we are all users and do not have access to your data and account. We can only offer you advice based on our knowledge and experience. I confirm what official support told you, which is that they don't handle suspensions; those are managed exclusively by the. It suggests that I Change account to a non-migrated user, but when I do that, it just hangs me in a login loop. When I log onto the website to migrate one of the other accounts, it fails to load the profile page. I’ve been having trouble changing my Gamertag to Implicity as its not taken its not saying it’s unavailable or anything it just adds the extra numbers in the end so I don’t understand why it’s being weird when the name is not taken, theres only one name with similar spelling ImpLicitY exactly how it is although mines different? Account data is stored on highly encrypted servers and very few people have access to these servers. On the other hand, it would be a huge information security crisis if any staff member in the community had direct access to a user's Microsoft account data. i have been having a problem using the name Dave on some of my games. this a big problem seeing as that my gamertag is Dave aka Minion. i first noticed on halo reach that on the four letter or digit When i try to open any xbox game it says that i can't access it with my account. It is the same thing on other accounts. I have 200$ worth of games and i can't just give up on them. It also gives me.